Great question! The small membership fee helps us cover operational costs like packaging, shipping, and keeping our website up and running smoothly. But here’s the best part: because we don’t mark up the products we sell, you’re getting everything at trade price. No catch. Plus, you can try us out risk-free with a 14-day free trial. Don’t like what you see? Cancel anytime — no hard feelings!|

Our usual delivery time is 2-4 working days — but we aim to be as speedy as possible. If you place your order before 9:30 AM, it helps us get it out the door quickly so you can start enjoying your healthy goodies ASAP. And while we strive for speedy deliveries, if you have any urgent needs, feel free to reach out to our team!

At the moment, we don’t have the resources to ship frozen products without the risk of them thawing on their way to you. We’d rather be safe than sorry, and ensuring that our frozen items maintain their quality is super important to us. So for now, you can pick up our frozen products in-store at our Lechlade shop. As we grow, we hope to offer safe, reliable shipping for frozen items in the future — stay tuned!

You might notice that our boxes look a little plain or even recycled—and that’s totally intentional! We’re big on reducing waste, so we reuse the boxes our deliveries come in. You might receive your order in a box that once carried a completely different product, but rest assured, what’s inside is 100% Health Box-approved. We believe in doing our part for the planet by cutting down on unnecessary packaging. It’s one small step toward a more sustainable future!

We’ve got everything you need to live a healthy, toxin-free lifestyle — foods, supplements, body care products, and eco-friendly home cleaning supplies. Every single product is handpicked by our founder, Lola, who ensures that what we stock is up to her strict standards. You won’t find anything in our store that Lola wouldn’t personally use for her own family.  

Not all of us are super health freaks — so whether you’re into the latest health trends or just looking for everyday essentials that are better for your body and the environment, we’ve got something for everyone.

Simple: You’ll save money while shopping for the most natural and healthy products out there. By becoming a member, you get access to trade prices — meaning you pay a fraction of what you’d spend at big chains or high-end supermarkets like Ocado and Waitrose. Plus, every product on our website is carefully vetted by a qualified nutritionist (because yes, labels can be misleading). That means you can shop with confidence, knowing you’re getting the best products for your health and home, without breaking the bank.

Absolutely! You don’t need a membership to shop with us — anyone can browse and buy. But if you want access to our incredible trade discounts, that’s where membership comes in. With a membership, you’re getting our handpicked, nutritionist-approved products at a serious discount, plus all the perks that come with it!

Your membership doesn’t just apply online — it gets you 20% off everything in-store too! That includes our refills, eco-friendly household items, clothes, and even decorative pieces. Whether you’re browsing our website or popping into our shop in Lechlade, you’re always getting great value for your membership!